delivery.

Australian Wide Flat Rate: $10AUD / Worldwide Flat Rate: $30AUD

All items are sent through Australia Post. An email will be sent when your item has been dispatched along with a tracking number. To track your delivery please click here (delivery times vary). You can use Australia Post's delivery estimation tool for further assistance. All orders are sent from Geelong VIC, Australia 3220.

International customers are responsible for any duties and taxes that may incur.

Please note: Delivery delays may occur due to COVID-19.

returns.

I want you to love your handmade items as much as I do! However, if you are not satisfied with your items please email info@lovekatyaustralia.com.au within 7 days of receiving your items.

For refunds, the customer is responsible for the cost of shipping, unless the item is faulty in any way.
If you receive an incorrect or damaged item, please send an email immediately including a photo of the item and I will advise you on how to proceed.